60-day money-back guarantee
✔ Returns possible within 60 days of receipt
✔ Return shipping costs are the responsibility of the customer (except for errors or defective products)
At Showgiftprive, you buy with confidence.
In addition to the legal right of withdrawal of 14 days provided by the Consumer Code, Showgiftprive offers an extended commercial guarantee of 60 days from the date of receipt of your order.
1) Deadline
Return requests must be made within 60 calendar days from the receipt of the product, via the contact form or by email to customer service.
2) Eligibility Conditions
- Complete product (accessories, cables, manuals, protections).
- Perfect working condition.
- No signs of impact or deterioration.
- Return in original packaging.
- Product not modified, disassembled, or altered.
Any product not meeting these conditions may be refused or subject to a discount proportionate to the observed loss of value.
3) Products subject to specific conditions
- Mounted processors
- Installed graphics cards
- Mounted motherboards
- Installed RAM
- Consoles configured or linked to an account
- Activated or registered products
- Digital products and activation keys
These products remain covered by the legal guarantees provided by law.
4) Prior authorization
All returns must be validated by customer service before shipping. No packages returned without prior agreement can be processed.
5) Return costs
Return shipping costs are the responsibility of the customer, except in the case of a preparation error attributable to Showgiftprive or a product found to be defective after verification.
6) Refund
- Refund within 7 to 10 business days.
- Refund via the original payment method.
Showgiftprive reserves the right to refuse any request in case of abusive use, repeated abnormal returns, or fraud.