Track your parcel
Once dispatched, available tracking information can be viewed from your order details and may also be sent to you by email.
Sign in to your customer account to check your order status, view delivery information and open the tracking link once your parcel has been handed to the carrier.
The status shown in your account updates as your order moves through processing.
Your order is recorded and a confirmation email is sent to you.
Your payment is recorded and the order can move into processing.
Your items are prepared before being handed to the carrier.
The tracking link and number become available when they are provided by the carrier.
Once dispatched, available tracking information can be viewed from your order details and may also be sent to you by email.
Gift cards are sent by email after validation. If you cannot find the message, please also check your spam or junk folder.
Use the same email address you used when placing the order. Keep your order number handy if you contact our team.
Our customer service team can help with tracking issues, missing orders or questions after delivery.