Order tracking

Showgiftprive · Order tracking

Where is my order?

Sign in to your customer account to check your order status, view delivery information and open the tracking link once your parcel has been handed to the carrier.

✓ Secure sign-in✉ Login code sent by email🚚 Carrier tracking after dispatch

Your order journey

The status shown in your account updates as your order moves through processing.

01

Order confirmed

Your order is recorded and a confirmation email is sent to you.

02

Payment confirmed

Your payment is recorded and the order can move into processing.

03

Preparing

Your items are prepared before being handed to the carrier.

04

Dispatched

The tracking link and number become available when they are provided by the carrier.

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Track your parcel

Once dispatched, available tracking information can be viewed from your order details and may also be sent to you by email.

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Gift card

Gift cards are sent by email after validation. If you cannot find the message, please also check your spam or junk folder.

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Can't find your order?

Use the same email address you used when placing the order. Keep your order number handy if you contact our team.

A question about your order?

Our customer service team can help with tracking issues, missing orders or questions after delivery.

To help us respond faster, include your order number in your message.