Privacy policy

Last updated: June 21, 2026

TOURE JOHN, a sole trader, operates showgiftprive.com under the trade name Showgiftprive.

This Privacy Policy explains how we collect, use, store, protect and share your personal information when you access our website, use our services, make a purchase, create a customer account, contact us or otherwise interact with our store.

If there is any conflict between our General Terms and Conditions of Sale and this Privacy Policy, this Privacy Policy prevails only with respect to the collection, use, processing and protection of your personal information.

Please read this Privacy Policy carefully. By using our website and services, you acknowledge that you have read and understood the way your personal information is processed as described below.

1. Data controller

For the purposes of applicable personal data protection regulations, the data controller is:

  • Legal name: TOURE JOHN
  • Legal form: Sole trader
  • Trade name: Showgiftprive
  • Website: showgiftprive.com
  • SIREN: 789 770 039
  • SIRET: 789 770 039 00038
  • RCS: 789 770 039 R.C.S. Lyon
  • Address: 12 Rue Michel Félizat, 69007 Lyon, France
  • Email: contact@showgiftprive.com
  • Phone: 06 18 92 72 83

2. Personal information we collect

When we use the term “personal information”, we mean information that directly or indirectly identifies you, or that can reasonably be linked to you.

Personal information does not include information that has been anonymised or otherwise made non-identifiable.

Depending on how you use the website and services, we may collect the following categories of information:

  • Contact details: first name, last name, email address, phone number, billing address and delivery address.
  • Account information: login details, preferences, settings, account history and information needed to manage your customer account.
  • Order information: products viewed, added to the cart, purchased, returned, exchanged or cancelled, order number, purchase history and information relating to order processing.
  • Payment and transaction information: payment method used, payment confirmation, transaction amount, payment status and information needed to process your order. Payments are handled by secure payment providers. We do not store full payment card numbers.
  • Communications with us: messages, requests, complaints, reviews, information sent to customer service and any content you voluntarily provide to us.
  • Technical information: IP address, device type, browser, operating system, technical identifiers, connection data and information relating to your browsing activity.
  • Usage information: pages visited, products viewed, interactions with the website, date and time of visits, actions taken on the website and shopping preferences.
  • Marketing information: communication preferences, newsletter subscriptions, consents, unsubscribes and interactions with our advertising campaigns or promotional emails.

3. Sources of personal information

We may collect your personal information from the following sources:

  • Directly from you: when you create an account, place an order, contact us, complete a form or voluntarily provide information to us.
  • Automatically through our website: when you browse our store, use our services or interact with our pages, including through cookies and similar technologies.
  • From our service providers: when we use technical, logistics, payment, analytics, security, marketing or customer-service providers.
  • From Shopify: because our store is hosted and powered by Shopify.
  • From authorised partners or third parties: where necessary to provide our services, ensure security, deliver advertising or comply with our legal obligations.

4. Why we use your personal information

We use your personal information for the following purposes:

  • Providing our services: processing your orders, managing your account, arranging delivery, handling returns, exchanges, refunds and requests relating to your purchase.
  • Performing our contractual obligations: processing payments, confirming orders, sending tracking information, providing purchased products and delivering customer service.
  • Improving our store: understanding how the website is used, improving the user experience and optimising our products, navigation and services.
  • Personalising your experience: remembering your preferences, recommending relevant products and adapting certain store content.
  • Marketing and advertising: sending commercial communications where you have consented or where permitted by law, offering promotions, measuring campaign effectiveness and displaying personalised advertising.
  • Security and fraud prevention: detecting, preventing and addressing fraudulent, abusive, unlawful or malicious activity, securing payments and protecting our website.
  • Communicating with you: responding to your requests, handling complaints and dealing with questions relating to orders, returns, refunds or warranties.
  • Complying with legal obligations: meeting accounting, tax, legal and regulatory obligations and responding to valid requests from competent authorities.
  • Protecting our rights: enforcing our terms, managing disputes, preventing abuse and protecting our rights, users or third parties.

5. Legal bases for processing

We process your personal information only where we have a valid legal basis.

Depending on the circumstances, processing may be based on:

  • Performance of a contract: where processing is necessary to manage your order, payment, delivery, customer account, return, exchange or refund.
  • Compliance with a legal obligation: where we must retain or process certain information to comply with accounting, tax, legal or regulatory obligations.
  • Our legitimate interests: where processing is necessary to secure our website, prevent fraud, improve our services, protect our rights or ensure the proper operation of our business.
  • Your consent: where you agree to receive marketing communications, allow certain cookies or where the law requires your prior consent.

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Marketing and advertising

We may use your personal information for marketing and promotional purposes, including to send commercial communications by email, SMS or any other authorised channel.

We may also use certain information relating to your browsing activity, purchases or interactions with our store to show you more relevant advertising on our website or on third-party platforms.

You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us at: contact@showgiftprive.com

Unsubscribing from marketing communications will not prevent you from receiving messages that are necessary to manage your orders, account, delivery, returns or warranties.

7. Cookies and similar technologies

Our website may use cookies and similar technologies to ensure the proper operation of the store, improve the user experience, analyse website traffic, remember certain preferences and provide personalised content or advertising.

Certain cookies are necessary for the operation of the website, including to manage the cart, customer-account login, security or payment.

Other cookies may be used for analytics, personalisation or advertising where permitted by law or where you have consented.

You can manage your cookie preferences using the settings provided on the website, where available, or through your browser settings.

8. How we share your personal information

In certain circumstances, we may share your personal information with third parties where necessary to provide our services, operate our store or comply with legal obligations.

We may in particular share certain information with:

  • Shopify: for hosting, store operation, order processing and service improvement.
  • Payment providers: to process payments, secure transactions and prevent fraud.
  • Delivery and logistics providers: to prepare, dispatch, track and deliver your orders.
  • Technical providers: for hosting, maintenance, security, storage, data analysis or IT support.
  • Marketing and advertising providers: to manage campaigns, measure their effectiveness and provide relevant advertising where authorised.
  • Customer-service and communication tools: to respond to your requests, handle complaints and provide order support.
  • Public or judicial authorities: where required by law or where we receive a valid request.
  • Professional advisers: lawyers, accountants, auditors or insurers where necessary to manage our business or protect our rights.

We do not sell your personal information to third parties in the ordinary meaning of the term.

9. Relationship with Shopify

Our store is powered by Shopify, which allows us to provide our services, host our website, process orders and improve the shopping experience.

Information you submit on our website may be transmitted to Shopify and processed by Shopify and some of its service providers, including in countries other than your country of residence.

Shopify may also process certain personal information to provide, improve, secure and develop its own services, as well as certain advanced features used by our store.

In some cases, Shopify may act as an independent data controller for your personal information, particularly for certain Shopify-specific features.

For more information about how Shopify uses your personal information, you can consult Shopify's privacy policy at: https://privacy.shopify.com/fr

10. Third-party websites and links

Our website may contain links to websites, platforms or services operated by third parties.

If you follow these links, we recommend that you review the privacy policies, terms of use and privacy settings of those third-party websites.

We are not responsible for the privacy, security, content or operation of third-party websites that we do not control.

11. Children's data

Our services are not intended for children who have not reached the age of majority in their country of residence.

We do not knowingly collect personal information relating to minors.

If you are a parent or legal guardian and believe that a child has provided us with personal information, you can contact us to request its deletion at: contact@showgiftprive.com

As of the date of this Privacy Policy, we are not aware of knowingly selling or voluntarily sharing personal information concerning individuals under the age of 16 for targeted advertising purposes.

12. Security of your information

We implement reasonable measures designed to protect your personal information against loss, unauthorised access, disclosure, alteration or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

We recommend that you do not send sensitive or confidential information to us through unsecured channels.

If you create a customer account, you are responsible for keeping your login details, passwords and account access confidential.

13. Retention of your personal information

We retain your personal information only for as long as necessary for the purposes for which it was collected, unless a legal obligation requires a longer retention period.

Retention periods may vary depending on the nature of the data and applicable obligations:

  • Order and billing data: retained for the period necessary to process the order and thereafter in accordance with applicable accounting, tax and legal obligations.
  • Customer-account data: retained while the account remains active or until a deletion request is made, subject to legal retention obligations.
  • Customer-service data: retained for the period necessary to handle the request and archived where necessary to manage a dispute or demonstrate the handling of the request.
  • Marketing data: retained until you withdraw consent, unsubscribe or for the periods provided by applicable regulations.
  • Technical data and cookies: retained according to their purpose, lifespan and your consent preferences.

When personal information is no longer required, we delete it, anonymise it or archive it where required by law.

14. Your rights

Depending on where you live and the applicable regulations, you may have several rights in relation to your personal information.

These rights may include:

  • Right of access: you may ask what personal information we hold about you.
  • Right to rectification: you may request correction of inaccurate or incomplete information.
  • Right to erasure: you may request deletion of your personal information, within the limits provided by law.
  • Right to object: you may object to certain processing, particularly for direct marketing purposes.
  • Right to restriction: you may request temporary restriction of the processing of certain information.
  • Right to data portability: you may request certain information in a structured, machine-readable format where this right applies.
  • Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time.
  • Right to give post-mortem instructions: where French law applies, you may provide instructions concerning the handling of your personal data after your death.

These rights are not absolute and may be limited in certain circumstances, including where we must retain information to comply with a legal obligation, process an order, manage a dispute or protect our rights.

15. How to exercise your rights

To exercise your rights, you can contact us:

We may ask you for additional information to verify your identity before processing your request where necessary or required by law.

We will respond within the time limits provided by applicable regulations.

You can also consult Shopify's privacy policy to exercise certain rights relating to processing carried out by Shopify: https://privacy.shopify.com/fr

16. Managing communication preferences

We may send you promotional emails where you have consented or where permitted by law.

You can choose to stop receiving these communications at any time by using the unsubscribe link included in our emails or by contacting us at: contact@showgiftprive.com

Even if you unsubscribe from marketing communications, we may continue to send non-promotional messages relating to your account, orders, payments, deliveries, returns, refunds or warranties.

17. Complaints

If you have a question or complaint about the way we process your personal information, we invite you to contact us first:

Email: contact@showgiftprive.com

If you believe that your rights have not been respected, you may also lodge a complaint with the competent data protection authority.

In France, the competent authority is the CNIL:

https://www.cnil.fr/fr/plaintes

18. International transfers

Your personal information may be transferred, stored or processed in countries other than your country of residence, particularly where we use Shopify, technical service providers, payment services, marketing tools or hosting services.

Where personal information is transferred outside the European Economic Area or to a country that does not benefit from an adequacy decision, we rely on transfer mechanisms recognised by applicable regulations, such as the European Commission's Standard Contractual Clauses or any other appropriate lawful mechanism.

19. Changes to this Privacy Policy

We may update this Privacy Policy at any time, including to reflect changes to our practices, tools, services or applicable legal obligations.

When we update this policy, we amend the “Last updated” date shown at the top of this page.

We encourage you to review this page regularly to stay informed about how we protect your personal information.

20. Contact

If you have questions about our privacy practices, this Privacy Policy, or wish to exercise any of your rights, you can contact us:

For the purposes of applicable data protection law, TOURE JOHN, a sole trader operating showgiftprive.com under the trade name Showgiftprive, is the data controller for your personal information.